Restaurante Aitona Homemade Basque cuisine in the heart of the historic center of San Sebastian

Traveller Reviews Google Restaurante Aitona

4.3 sur 5 574 reviews

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  1 sur 5 Reviews posted by Joselin Torres on 21/01/2026

  The food is very good, great value for money. However, the service was terrible. We waited an hour for a T-bone steak; they prioritized other tables. We were the last to eat, and they never offered a solution or even apologized. I don't recommend it.

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  5 sur 5 Reviews posted by Jose Gajate on 20/01/2026

  Very good, better than expected

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  2 sur 5 Reviews posted by Claudia Choto on 19/01/2026

  The food is okay, to be honest… it's not amazing, but it's pretty good. The problem is the service. The waitresses who served us in the dining room of the dive bar were awful, with a terrible attitude. We arrived around 3:00 PM, and our ribeye steak arrived incredibly late, after they had already served other tables that arrived after us. My group and I were complaining about waiting 35-40 minutes for our steak, and we were saying amongst ourselves that if they finished their dishes first, we'd leave without eating. The waitress then chimed in, saying, "Yours is next." This was completely out of line, and nobody questioned her. Then the steak arrived, but it was from the table next to us, which even had its fish already served, while we just watched. A friend asked her why it was taking so long and pointed out to the people next to us who had arrived after us that they had already received fish and their steak. The waitress left and then returned arrogantly, saying, "Theirs is next." "Small"... When we went to pay, they didn't even apologize, even though another colleague commented that we had waited too long and that the waitresses had given us terrible service. The young guy just took our money and didn't even apologize. A terrible experience with the waitresses, who seemed to be foreigners: one was dark-haired, and the rudest was a less dark-haired woman with the worst attitude. In the photo of the T-bone steak, you can see that my companions had already finished their dishes when the food for 3 out of 5 diners finally arrived...