Hotel Val Florès - 2 stars Hotels in Biarritz

Traveller Reviews Google Hotel Val Florès

3.5 sur 5 134 reviews

• 

  4 sur 5 Reviews posted by Get Noob on 31/08/2023

  The hotel is fine for a short stay. rooms are clean but small. Friendly staff, daily housekeeping just the rooms are a bit small they have all the essentials like a shower, hairdryer, small closet not too far from a very beautiful beach but beware the waves are big and the currents are strong. Breakfast at the hotel is nice. Has all sorts of coffee and juices, also a nice selection of stuff at the buffet. can recommend

• 

  1 sur 5 Reviews posted by Tom Smulders on 09/08/2019

  Definitely a hotel to avoid! The website is misleading, and any good reviews are almost certainly fake. The room we had was damp to the point of being uncomfortable, the room was in urgent need of general maintenance with virtually all handles, holders and rails loose or actually falling off (2 curtain rails fell off during our stay). The door to the toilet does not close, which is awkward to say the least. The toilet itself leaked constantly. The window shutters were held together by wire. The breakfast was basic, and on the second day the bread was clearly from the day before. When trying to discuss this with the manager, she became aggressive and completely dismissive, reverting to insulting us in French thinking we didn't understand. The price in no way matches the quality of the room or the service. The only positive I can think of is that it reminded me of backpacking in developing countries!

• 

  1 sur 5 Reviews posted by Sarah Smulders on 07/08/2019

  Very bad damp in the room so our bed and clothes were wet every day. Toilet door broken, toilet broken, shutters broken. Curtains weren’t big enough for rail so very light at night from street light. Staff extremely aggressive and dismissive when we brought the issues up. Very noisy all through the night. Would not recommend to anyone. Overpriced, damp and in disrepair.